HP Wireless Mouse Not Working | Get help From HP Customer Support
Recently there have been many reports on HP Wireless Mouse Not Working. In this article, you will get to know effective ways to troubleshoot the issue. However, you can check if the blue connect button at the bottom of the mouse is turned on. Anyways, such an issue needs to be resolved instantly. Otherwise, it may decrease the usability of your system.
HP Wireless Mouse Not Working | Easy Fixes From HP Support
There may be several reasons for the Wireless Mouse Not Working. The battery of the mouse might be discharged or there may be connectivity issues between the mouse and the PC/Laptop. Here are some methods you may try to fix this issue.
Replace Mouse Batteries
The wireless mouse may not work because of low battery power. In that case, you can get a new battery for the wireless device and continue using the mouse.
Connect The Mouse To A Different PC
If your HP Wireless Mouse Not Working, try connecting it to a different PC. If it works then your PC/Laptop might be having a problem and not your HP mouse.
Uninstall Other Mouse Software From System
Uninstall other mouse software that is running in your system. It may happen that they are conflicting with the wireless mouse. In order to uninstall, open Control Panel and select the Program and Features. In the Search field type “appwiz.cpl”; you may have to grant Administrator permissions. Identify the mouse software and remove it.
After that check and see if the mouse is working or not. However, if you still face issues you can dial our Helpline for assistance.
Outdated Mouse Drivers
An outdated mouse driver might be the reason behind the HP Wireless Mouse Not Working. If so is the situation, you will have to update the driver manually.
Go to the Control Panel. Check for the latest drivers and install them. In order to update manually, you need to go to the manufacturer site and fill in the details of your model and check for updates.
Use Num Lock Key Feature
The Wireless mouse might not work if the computer system is frozen. You can check it by pressing the Num Lock key on the keyboard. Press the Num lock key multiple times. If the light indicator doesn’t respond then your computer might be frozen. You can restart the computer and then connect the mouse.
You can try to reinstall the Windows OS and see if it works. Reinstalling the Windows will reset the configuration. This may help you to connect the mouse and use it.
We hope that you will be able to fix the HP Wireless Mouse Not Working issue. If you are not able to fix this issue, you can contact our dedicated and always available HP Customer Support team for help.
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If you need further assistance you can avail our HP Customer Service. Call us on our 24×7 Helpline. Our HP Support executives are available all throughout the day to take your calls and help you out with your problems. We have an expert team of engineers who are in this field for a very long time.
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